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California Privacy

Effective Date: June 1, 2024

This Privacy Notice for California Consumers (the “Notice”) supplements the information contained in our general Privacy Policy and applies solely to visitors, users, and customers who are residents of the State of California ("consumers" or "you"). We adopt this Notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this Notice.

Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, we may have collected the following categories of personal information from consumers within the last 12 months:

  • Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
  • Categories of personal information described in California Civil Code Section 1798.80(e), such as name, signature, address, telephone number, education, employment, employment history, and financial information.
  • Commercial information, such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer's interaction with an internet website, application, or advertisement.
  • Geolocation data, such as physical location or movements.
  • Audio, electronic, visual, or similar information, such as call and video recordings.
  • Professional or employment-related information, such as employment history and professional qualifications.

Sources of Personal Information

We may collect personal information about you from various sources, including:

  • Directly from you when you provide it to us.
  • Automatically when you visit our website or use our services, through cookies, web beacons, and other similar technologies.
  • From third-party sources, such as our business partners or service providers.

Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following business purposes:

  • To fulfill or meet the reason for which the information is provided.
  • To provide, support, personalize, and develop our website, products, and services.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, purchases, transactions, and payments.
  • To provide you with support and respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our website or third-party sites.
  • To help maintain the safety, security, and integrity of our website, products, and services, including to detect, prevent, or investigate security incidents and protect against fraudulent or illegal activity.
  • To comply with applicable laws, regulations, and legal processes.
  • To enforce our rights arising from any contracts entered into between you and us.

Sharing Personal Information

We may disclose your personal information to third parties for a business purpose. When we disclose personal information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We may share your personal information with the following categories of third parties:

  • Our affiliates.
  • Our service providers.
  • Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.

Your Rights and Choices

The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see below), we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see below), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Exercising Your Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by emailing us at hello@racquelaesthetics.com. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

We will need to verify your identity before processing your request. We may ask you to provide certain information to verify your identity, such as your name, address, email address, and phone number. We may also use a third-party verification service to verify your identity.

Response Timing and Format

We will acknowledge receipt of your request within 10 days and will endeavor to respond within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you with a different level or quality of goods or services.

Contact Information

If you have any questions or comments about this Notice or our Privacy Policy, please contact us by email at info@rfaskincare.com. Changes to Our Privacy Notice

We reserve the right to amend this Notice at our discretion and at any time. When we make changes to this Notice, we will notify you by email or through a notice on our website homepage. Your continued use of our website or services following the posting of changes constitutes your acceptance of such changes.

Should you wish to request the deletion of your personal information, we will proceed to delete the information from our records, unless it is mandated by law for us to retain it. We shall also provide you with details on any third-party service providers to whom we may have disclosed your personal information, and we will direct those providers to delete your information as well. Please email us at info@rfaskincare.com.

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